How can I pay?
You can Pay using Credit Card or Pay Pal
Can I pay cash on delivery?
No, payment is made prior to PayPal or credit card.
How can I get free shipping?
In order to get Free Shipping, make an order over 250 Euros
Can I request a refund?
Yes, by contacting our customer services. How you are refunded depends on the payment method you chose when making your order:
- PAYMENT WITH PAYPAL: The refund will be made through PayPal within 10 days of issuing the credit note.
- PAYMENT BY CREDIT CARD: The refund will be made to your credit card within 30 days of receiving the payment. After 30 days you can receive a refund by bank transfer or a PayPal account.
How much will I be refunded?
You will be refunded the price of the returned items, including VAT
I cannot manage to pay by Credit Card or PayPal
If you can not make the payment with your credit card, the problem may be linked to the "Verified By Visa" password, or the transaction may have been denied. Contact your bank for more information.
Can I get a discount on my order?
Products on offer at www.shoptopbrands.com are already thoroughly discounted, but for large scale purchases you can contact us by email or directly through our contact form, to talk to a sales assistant and find out if you are eligible for additional discounts or if we have special offers available.