Are items original and new?
All the products in the catalogue are original and new.

Can I order an item that is not in stock?
No, you can only order items in the catalogue.

Which countries do you ship to?
We Ship accross Europe and UK, for deliveries outside the European Union, shoptopbrands.com ships with DHL only to certain countries (contact Customer Service for more info)  and only cumulative orders of minimum1.000 €. You can check our Shipping Rates page

Which courier do you use?
If you choose the paid delivery service the order will be shipped via DHL.

If the courier does not find me what happens?
If the courier does not find anyone at the shipping address, they will try again on the next working day. If they do not find anyone the second time, the order will be taken to the nearest courier office. We will be able to arrange a third delivery attempt if you contact us.

How much does shipping cost?
It depends on the volume of the goods purchased and the final destination. The best DHL fee will appear at the checkout. If the fee does not appear in your shopping basket please contact customer services to find out the fee in advance.


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